General Terms and Conditions

Table of Contents

1. Scope
2. Contracting Party and Conclusion of Contract
3. Correction of Input Errors
4. Contract Language and Storage of the Contract Text
5. Prices and Shipping Costs
6. Delivery Conditions
7. Payment Methods
8. Retention of Title
9. Right of Withdrawal
10. Statutory Warranty Rights and Guarantees
11. Liability
12. Consumer Dispute Resolution
13. Applicable Law

1. Scope

These General Terms and Conditions apply to all orders placed by consumers through our online store.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Our offer is directed exclusively at consumers.

2. Contracting Party and Conclusion of Contract

The purchase contract is concluded with:

Steve Marofke
Adlergestell 437
12527 Berlin
Germany

Email: ridemount.kontakt@gmail.com
Phone: +49 162 2481096

The presentation of products in our online store constitutes a binding offer to conclude a purchase contract for the goods displayed.

You may initially place the desired products in your shopping cart without obligation.

By clicking the final order button, you accept the offer for the goods contained in your shopping cart in a legally binding manner. The purchase contract is concluded when you click this order button.

Immediately after submitting your order, you will receive an automatic order confirmation by email.

3. Correction of Input Errors

Before submitting your binding order, you can review and correct your entries using the correction options provided during the ordering process.

In particular, you can:

• change the quantity of products in your shopping cart;
• remove products from your shopping cart;
• correct your contact and address details;
• change the shipping method;
• change the payment method.

An order summary will be displayed before you complete your order. Please check all information carefully before submitting your binding order.

4. Contract Language and Storage of the Contract Text

The languages available for concluding the contract are German and English.

We store the contract text and send you the order details as well as these General Terms and Conditions in text form by email.

If you have created a customer account and the corresponding function is available in our online store, you may also be able to view information about your orders through your customer account.

5. Prices and Shipping Costs

5.1 Prices

The prices displayed in the online store at the time of your order apply.

As we apply the small business regulation pursuant to Section 19 of the German Value Added Tax Act (UStG), VAT is not shown separately.

5.2 Shipping Costs

Shipping costs may apply in addition to the stated product prices.

The amount of the shipping costs depends in particular on the destination country, delivery address, weight or size of the order and the selected or available shipping method.

The shipping costs applicable to your order will be displayed during the checkout process before you submit your binding order.

For deliveries within Germany, different shipping methods and shipping costs may apply depending on the weight and order value. Orders with a value of €90.00 or more are eligible for free shipping within Germany, provided that the requirements of the respective shipping method are met.

For deliveries to other countries, the shipping costs displayed in the online store or during checkout apply.

For deliveries to countries outside the European Union, additional customs duties, import taxes, handling fees or other charges may apply. These charges are not collected by us and are generally the responsibility of the recipient.

6. Delivery Conditions

6.1 Delivery Areas

We deliver within Germany, to countries within the European Union and to other countries that can be selected as delivery destinations during the checkout process.

The countries currently available for delivery are those that can be selected in our online store or during checkout.

There is no entitlement to delivery to a country that cannot be selected during the ordering process.

6.2 Delivery Address

Delivery will be made to the delivery address provided by you during the checkout process.

Please ensure that the delivery address provided is complete and correct.

6.3 Shipping

Goods are delivered exclusively by shipment.

Collection of goods from our premises is not available.

6.4 Parcel Lockers

Delivery to parcel lockers (Packstation) is not available.

6.5 Delivery Times

The applicable delivery time is stated on the respective product page or during the checkout process.

Delivery times may vary depending on the destination country, shipping carrier and selected shipping method.

If several products with different delivery times are ordered together, the longest stated delivery time generally applies to the entire order unless otherwise agreed.

For cross-border deliveries, delays may occur in particular due to customs clearance or other official inspections.

6.6 Undeliverable Shipments

If a shipment cannot be delivered due to an incorrect or incomplete delivery address provided by you or for another reason for which you are responsible, the applicable statutory provisions shall apply.

We will only charge you additional costs for reshipping the order if you are responsible for the failed delivery.

7. Payment Methods

The payment methods displayed during the checkout process are available to you in our online store.

The availability of individual payment methods may depend in particular on the destination country, billing country, order value, device used, currency and the requirements of the respective payment service provider.

There is no entitlement to the availability of a particular payment method.

7.1 Shopify Payments

Various payment methods are processed through Shopify Payments.

Depending on availability, Shopify Payments may offer payment methods including:

• credit card;
• debit card;
• Klarna;
• Apple Pay;
• Google Pay;
• Shop Pay;
• other local or accelerated payment methods.

The payment methods actually available to you will be displayed during checkout.

7.2 Credit and Debit Cards

When paying by credit or debit card, you enter the required card details during the checkout process.

Payment is processed through Shopify Payments and the participating payment service providers and financial institutions.

Your card will be charged after completion of the order or in accordance with the terms and conditions of the participating payment service provider.

7.3 Klarna

If you select a payment method offered by Klarna, payment will be processed through Shopify Payments with the involvement of Klarna.

Provider:

Klarna Bank AB (publ)
Sveavägen 46
111 34 Stockholm
Sweden

Depending on your country, order value and Klarna's assessment, different payment methods may be offered, for example:

• immediate payment;
• purchase on account;
• instalment payments;
• payment at a later date.

Klarna determines according to its own criteria whether and which Klarna payment method is available to you. We have no influence over Klarna's approval or rejection of a particular payment method.

Klarna's terms and privacy information additionally apply to the use of these payment methods.

7.4 PayPal

Payments via PayPal are processed through:

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22–24 Boulevard Royal
L-2449 Luxembourg

Depending on the PayPal payment method selected, you may need a PayPal account to pay the invoice amount.

During checkout, you will be redirected to PayPal or asked to authenticate yourself using your login details and confirm the payment.

The payment transaction is processed by PayPal after the order has been submitted.

PayPal may offer additional payment methods or payment arrangements according to its own criteria. We have no influence over their availability or specific terms.

The terms agreed between you and PayPal additionally apply to these payment methods.

7.5 Accelerated Payment Methods

Where available during checkout, you may use accelerated payment methods such as Apple Pay, Google Pay or Shop Pay.

The payment, billing and delivery information required for the order will be provided by the respective payment service provider.

The respective provider's terms and conditions additionally apply.

8. Retention of Title

The goods delivered remain our property until the purchase price has been paid in full.

9. Right of Withdrawal

Consumers generally have the statutory right of withdrawal.

Information regarding the requirements, deadlines and consequences of withdrawal, as well as the model withdrawal form, can be found in our separate Cancellation Policy / Right of Withdrawal.

You may also exercise your right of withdrawal using the withdrawal button provided in our online store.

Use of this button is not mandatory. You may also exercise your right of withdrawal by any other legally permitted means, in particular by email or letter.

10. Statutory Warranty Rights and Guarantees

10.1 Statutory Rights in the Event of Defects

The statutory rights in the event of defects apply.

If the goods delivered are defective, you are entitled to the statutory warranty rights.

10.2 Additional Guarantees

An additional guarantee only applies if it is expressly stated for the respective product or in a separate guarantee statement.

Any additional guarantee does not restrict your statutory warranty rights.

11. Liability

We are liable without limitation for damage caused intentionally or through gross negligence by us, our legal representatives or persons employed by us in the performance of our obligations.

We are also liable without limitation:

• for damage resulting from injury to life, body or health;
• where guarantees have expressly been given;
• for defects fraudulently concealed;
• in accordance with the provisions of the German Product Liability Act (Produkthaftungsgesetz).

In the event of a slightly negligent breach of essential contractual obligations, our liability is limited to damage that was foreseeable and typical for the contract at the time the contract was concluded.

Essential contractual obligations are obligations whose fulfilment is necessary for the proper performance of the contract and on whose compliance the contracting parties may regularly rely.

In all other respects, liability for damage caused by slight negligence is excluded.

The above limitations of liability apply accordingly for the benefit of our legal representatives and persons employed by us in the performance of our obligations.

12. Consumer Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

13. Applicable Law

The law of the Federal Republic of Germany shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

For consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence.

Last updated: August 2026